Episode 28: Snapped at a Client? | Double-quote or Walk Away | 80/20 Rule Debate

Ever snap on a client? Do you know when to double the quote or walk away? Is there debate about the 80-20 rule in your company? In this video, Ian is going to cover all of the above with different perspectives.

1:16 Perspectives on the 80-20 rule.

4:41 Presented with a headache job? You can walk away or you can quote higher.

8:13 So you snapped on a client. Here’s what to do now.

Pulled from the Practical Machinist forum, you can grab the threads/convos here:
https://www.practicalmachinist.com/vb…
https://www.practicalmachinist.com/vb…
https://www.practicalmachinist.com/vb…

What do you think about these topics? Have you found yourself in similar positions? Let us know in the comments.