Episode 69: Is This Client Wasting My Time?

What do you do when you spend all the time quoting out a job, and now the customer wants to make revision after revision to the design – all without an order in sight?

Today on MACHINE SHOP TALK, Ian Sandusky from Lakewood Machine is heading back into the Practical Machinist forums to help answer a poster who came on asking for help in dealing with this scenario.

Too often, a job that seems straightforward at first can suffer from “too many cooks in the kitchen” syndrome and morph into something far more complicated than it initially seemed. From endless concept revisions to material grade changes, to complete overhauls – as a machine shop, it can be a very time-consuming experience to handle these kinds of situations. How can you best protect your time, and make sure the customer walks away with a solution to their problems? Tune in to find out!